“I’m sure you’ve heard this combination of words before, perhaps even studied CO2in your school science class. Maybe you've seen them on an advert on the train, or even on the TV, and we’re all now pretty used being told that ‘we’re using too much CO2’, but what exactly is carbon dioxide, and why is its effect on our environment so dire?”Coral Bleaching and CO2
So Energy
over time
53 of So Energy's own blog posts, press releases and announcements, 2018 to 2022, measured sentence by sentence, 34 of them recovered from the Internet Archive. How the writing has moved over the years, how it compares with 11 other energy suppliers, and what it sounds like in its own words.
- Pages measured
- 53
- Years covered
- 2018–22
- Archived before ChatGPT
- 34
- Blog · press
- 48 · 5
01 · Homepage
One capture a year
So Energy's homepage from 2017 to 2025, closest to 1 July, from the Internet Archive. Pick a year or press play. Each headline is quoted from its capture and links to the archived copy.
Screenshot of So Energy’s homepage (so.energy) as archived by the Internet Archive on 30 Jun 2025. © So Energy or its licensors. Shown for comparison and review; not endorsed by So Energy.
Homepage
2025
“Easy on the Planet Easy for You”
Page title
Welcome to So Energy
- 2017Customers save over £250* by switching to us.
- 2018Great value green energy
- 2019Great Value Green Energy Made Easy
- 2022Your Green Energy Supplier For Good
- 2023Join today for Green energy and Great Service
- 2025Easy on the Planet Easy for You
9 captures. Screenshots are rendered from the archive and can pull in images archived later than the page itself; dates come from the capture. Years without a capture are greyed out in the strip.
02 · Measures by year
How the writing moved
Every year’s pages, averaged. Pick a measure. Hatched bars rest on fewer than 10 pages: context, not a finding. The page count sits under each year.
Show as a table
| Year | Sentence length | Pages |
|---|---|---|
| 2018 | 16.0 | 6 |
| 2020 | 20.9 | 1 |
| 2021 | 19.1 | 11 |
| 2022 | 17.6 | 16 |
Show as a table
| Year | Sentence rhythm | Pages |
|---|---|---|
| 2018 | 0.64 | 6 |
| 2020 | 0.71 | 1 |
| 2021 | 0.63 | 11 |
| 2022 | 0.66 | 16 |
Show as a table
| Year | Contractions | Pages |
|---|---|---|
| 2018 | 22.9 | 6 |
| 2020 | 26.0 | 1 |
| 2021 | 22.6 | 11 |
| 2022 | 22.8 | 16 |
Show as a table
| Year | "You" | Pages |
|---|---|---|
| 2018 | 39% | 6 |
| 2020 | 0% | 1 |
| 2021 | 46% | 11 |
| 2022 | 54% | 16 |
Show as a table
| Year | "We" | Pages |
|---|---|---|
| 2018 | 49% | 6 |
| 2020 | 100% | 1 |
| 2021 | 44% | 11 |
| 2022 | 32% | 16 |
Show as a table
| Year | Questions | Pages |
|---|---|---|
| 2018 | 4.5 | 6 |
| 2020 | 4.3 | 1 |
| 2021 | 3.5 | 11 |
| 2022 | 5.7 | 16 |
Show as a table
| Year | Exclamations | Pages |
|---|---|---|
| 2018 | 4.32 | 6 |
| 2020 | 12.99 | 1 |
| 2021 | 1.66 | 11 |
| 2022 | 1.23 | 16 |
Show as a table
| Year | Long words | Pages |
|---|---|---|
| 2018 | 19% | 6 |
| 2020 | 22% | 1 |
| 2021 | 21% | 11 |
| 2022 | 20% | 16 |
Show as a table
| Year | Em dashes | Pages |
|---|---|---|
| 2018 | 0.54 | 6 |
| 2020 | 0.00 | 1 |
| 2021 | 0.37 | 11 |
| 2022 | 0.71 | 16 |
Show as a table
| Year | AI-associated words | Pages |
|---|---|---|
| 2018 | 0.40 | 6 |
| 2020 | 0.00 | 1 |
| 2021 | 1.14 | 11 |
| 2022 | 0.66 | 16 |
Show as a table
| Year | AI-era marketing words | Pages |
|---|---|---|
| 2018 | 0.22 | 6 |
| 2020 | 0.00 | 1 |
| 2021 | 0.66 | 11 |
| 2022 | 0.48 | 16 |
Show as a table
| Year | Quieter LLM-favoured words | Pages |
|---|---|---|
| 2018 | 0.18 | 6 |
| 2020 | 4.33 | 1 |
| 2021 | 1.13 | 11 |
| 2022 | 0.98 | 16 |
Show as a table
| Year | AI-associated sentence shapes | Pages |
|---|---|---|
| 2018 | 0.00 | 6 |
| 2020 | 0.00 | 1 |
| 2021 | 0.23 | 11 |
| 2022 | 0.13 | 16 |
Show as a table
| Year | Page length | Pages |
|---|---|---|
| 2018 | 611 | 6 |
| 2020 | 231 | 1 |
| 2021 | 815 | 11 |
| 2022 | 672 | 16 |
Years with pages: 2018 (6), 2020 (1), 2021 (11), 2022 (16). Dates come from page metadata, structured data, the URL, or the month a page was first archived (a latest possible date).
03 · Against its sector
So Energy among energy suppliers
Each dot is one brand’s mean across all its measured pages; the tick is the sector average. Only brands with 10 or more measured pages are shown or counted. Select a dot to open that brand.
Em dashes
66% less than its sector
1.02 against a sector average of 2.96; 3rd lowest of 11.
Questions
44% more than its sector
5.6 against a sector average of 3.9; 2nd highest of 11.
Contractions
26% more than its sector
20.8 against a sector average of 16.5; 2nd highest of 11.
Pages measured: ScottishPower 220 · Utilita 70 · Good Energy 290 · Ecotricity 27 · Outfox the Market 0 · Fuse Energy 232 · Octopus Energy 289 · British Gas 199 · EDF 280 · OVO 157 · E.ON Next 132 · So Energy 53. Measures and method: SGR-010; the brand list and sectors come from SGR-009.
04 · Vocabulary
Words So Energy uses more than its peers
The words this brand reaches for more often than the rest of its sector. This is subject matter more than voice.
Uses per 10,000 words, ranked by weighted log-odds (Monroe et al. 2008) across 53 pages. Product names and page furniture filtered automatically; list not yet reviewed.
05 · In its own words
What it sounded like
Openings of real pages, quoted word for word, oldest first. Each links to the page, or to the Internet Archive’s copy when it has gone.
“You may have seen the ads on TV by now and even done some of your own research. Energy suppliers being able to read meters remotely, and you being able to track your usage in pounds and pence on an in-home device. So, what exactly is a smart meter? How do they work? And when will we be rolling them out to you?”Are smart meters really that smart?
“Moving house tends to come with a to-do list as long as your arm. But how many of us think about how to make the moving process as low-impact on the environment as possible?”So Energy
“I’ve been at So Energy since July 2017. When I joined, there were only about 30 of us working on the team!”So Energy
06 · Every page
All 53 pages, by year
The full list behind every number above, with links to the live page or the archived copy. 53 count towards the measures. Pages with no reliable date count in the overall numbers but in no year.
202216 pages
- How to Submit a Meter Read26 Sep 2022 · blog · 655 words · archived
- Behind So Energy14 Jul 2022 · blog · 457 words · archived
- Talking About Climate Change7 Jul 2022 · blog · 548 words · archived
- Help For Vulnerable Customers20 Jun 2022 · blog · 749 words · archived
- Behind So Energy: Dani Mattingly13 Jun 2022 · blog · 667 words · archived
- So Energy7 Jun 2022 · blog · 889 words · archived
- So Energy1 Jun 2022 · blog · 540 words · archived
- So Energy30 May 2022 · blog · 579 words · archived
- So Energy25 May 2022 · blog · 811 words · archived
- So Energy20 May 2022 · blog · 960 words · archived
- So Energy23 Mar 2022 · blog · 966 words · archived
- So Energy11 Mar 2022 · blog · 550 words · archived
- So Energy24 Feb 2022 · blog · 598 words · archived
- So Energy21 Feb 2022 · blog · 561 words · archived
- So Energyby Jan 2022 · blog · 700 words · archived
- So Energy2022 · blog · 529 words · archived
202111 pages
- So Energy17 Sep 2021 · blog · 835 words · archived
- So Energy16 Sep 2021 · blog · 551 words · archived
- So Energy27 Aug 2021 · blog · 598 words · archived
- So Energy18 Aug 2021 · blog · 718 words · archived
- So Energyby Aug 2021 · blog · 399 words · archived
- So Energy5 Jul 2021 · blog · 1,352 words · archived
- So Energy2 Jun 2021 · blog · 632 words · archived
- So Energy16 Mar 2021 · blog · 644 words · archived
- So Energy24 Feb 2021 · blog · 1,534 words · archived
- So Energy15 Feb 2021 · blog · 1,079 words · archived
- So Energy2021 · blog · 619 words · archived
20201 page
- So Energy14 Dec 2020 · blog · 231 words · archived
20186 pages
- Mental health in the workplace10 Oct 2018 · blog · 770 words · archived
- Are smart meters really that smart?10 Aug 2018 · blog · 922 words · archived
- 1000 five-star Trustpilot Reviews!25 Jul 2018 · blog · 278 words · archived
- Coral Bleaching and CO222 Jun 2018 · blog · 947 words · archived
- Alex: a customer service expert22 Jun 2018 · blog · 380 words · archived
- Green spaces in London20 Apr 2018 · blog · 371 words · archived
In the overall numbers, no year19 pages
- Introducing So Energy’s New EV Tariffundated · announcement · 895 wordsNo date found: in the overall numbers, not in any year
- So EV Tariffundated · press · 766 wordsNo date found: in the overall numbers, not in any year
- https://www.so.energy/media-centre/so-energy-awarded-sunday-times-best-places-to-work-status-for-second-year-in-a-rowundated · press · 968 wordsNo date found: in the overall numbers, not in any year
- Media Centreundated · press · 405 wordsNo date found: in the overall numbers, not in any year
- So Energy Additionality Statementundated · press · 725 wordsNo date found: in the overall numbers, not in any year
- What's the Right Roof Placement for Solar Panels?undated · blog · 1,307 wordsNo date found: in the overall numbers, not in any year
- A guide to energy saving lightingundated · blog · 1,220 wordsNo date found: in the overall numbers, not in any year
- Debunking Smart Meter Mythsundated · blog · 1,084 wordsNo date found: in the overall numbers, not in any year
- A Guide to Battery Storageundated · blog · 702 wordsNo date found: in the overall numbers, not in any year
- Electricity cost per kWh in the UKundated · blog · 1,074 wordsNo date found: in the overall numbers, not in any year
- So Energy’s Guide to Understanding Solar Panelsundated · blog · 880 wordsNo date found: in the overall numbers, not in any year
- 5 Countries Leading the Way with Renewable Energyundated · blog · 1,260 wordsNo date found: in the overall numbers, not in any year
- Accessible Billing & Support for Vulnerable Customersundated · blog · 1,032 wordsNo date found: in the overall numbers, not in any year
- https://www.so.energy/article/is-it-compulsory-to-have-a-smart-meterundated · blog · 936 wordsNo date found: in the overall numbers, not in any year
- Types of Solar Panels in the UKundated · blog · 1,575 wordsNo date found: in the overall numbers, not in any year
- Protect Yourself from Rising Prices with a Fixed Rate Tariffundated · blog · 599 wordsNo date found: in the overall numbers, not in any year
- How much does it cost to charge an electric car at home?undated · blog · 1,782 wordsNo date found: in the overall numbers, not in any year
- Should You Get a Smart Meter? The pros and cons to consider.undated · blog · 2,141 wordsNo date found: in the overall numbers, not in any year
- How Much Energy Do Solar Panels Produce?undated · blog · 1,763 wordsNo date found: in the overall numbers, not in any year
07 · Method
How this was measured
The pages
So Energy's own blog posts, press releases and announcements, fetched from the live site in 2026 and from the Internet Archive for 2015 to November 2022. Homepages are shown as captures; product and help pages are not measured.
The measures
Code counts from ScriptGrain’s writing instruments: sentence length and rhythm, contractions, pronouns, punctuation, long words, and three published lists of AI-associated words. No AI model reads or judges any page.
What it cannot say
These measures describe style. They cannot tell who or what wrote a page, and nothing here says or implies that any brand used AI to write.
Sample sizes
Every number carries its page count. Years under 10 pages, and before-and-after comparisons with under 10 pages on a side, are shown as context only.
- Sentence length
- Average words per sentence.
- Sentence rhythm
- How much sentence length varies (standard deviation over mean). Higher reads less even.
- Contractions
- Contractions (we're, you'll, it's) per 1,000 words. A rough gauge of how conversational the writing is.
- "You"
- Share of I/we/you pronouns that are "you": how much the writing addresses the reader.
- "We"
- Share of I/we/you pronouns that are "we": how much the writing talks about the organisation.
- Questions
- Question marks per 1,000 words.
- Exclamations
- Exclamation marks per 1,000 words.
- Long words
- Share of words with seven or more letters.
- Em dashes
- Em dashes per 1,000 words.
- AI-associated words
- Words from SGR-007's three AI-associated lists, per 1,000 words. These are style markers that people used long before ChatGPT; a higher rate says nothing about who or what wrote the page.
- AI-era marketing words
- Marketing words that became more common in AI-era copy (seamless, elevate, unlock...), per 1,000 words. A style measure only.
- Quieter LLM-favoured words
- Everyday words language models are known to over-use, per 1,000 words. A style measure only.
- AI-associated sentence shapes
- Sentence patterns such as "not just X, but Y", found by ScriptGrain's cliche checker, per 1,000 words. A style measure only.
- Page length
- Average words per page.
Studies: SGR-009: Do brands in the same sector sound the same? · SGR-010: How UK brands write · SGR-011: Did brand writing change after ChatGPT?.